Experts explain the fundamentals of a quality management system


Quality System Management Tools

What are the main tools for quality monitoring?

Speaker: Anh-Thu Ngo - Mérieux Foundation

Duration: 24:47

Published: December 17, 2020

Language: Français

In this webcast, the speaker lists tools mentioned in the ISO 15189 standard. They are useful to monitor quality: action plan, quality indicators, service agreements review, satisfaction survey, management review, and communication with quality meeting.