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What is the definition of quality?

Speaker: Tjeerd Datema - Datos

Duration: 26:02

Published: August 1, 2018

Language: Anglais

In this webcast, Tjeerd Datema defines the notion of “quality” in laboratories with a historical section on the emergence of this discipline.

Quality standards, and in particular ISO 15189, specific to medical biology laboratories, are presented.

This is to help understand what quality represents in building a quality management system compliant with the requirements of the standard. The important thing is to keep in mind the expected results and the objectives of such a system.